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Victoria Nails

+1 216-767-5111
20000 Center Ridge Rd, Rocky River, OH 44116 United States of America
Open Today: 11:00 AM - 05:00 PM

Quick Facts About Victoria Nails

Strengths: 1. Excellent customer service: Many customers commented on the friendly and accommodating staff at Victoria Nails. They appreciated the warm and inviting atmosphere of the salon, as well as the sweet and attentive nail technicians. The technicians took the time to listen to the customers' preferences and ensured that their nails were shaped exactly how they wanted them.
2. Flexibility: Victoria Nails offers flexible appointment options, allowing customers to either walk in or schedule appointments. They also have Sunday hours, which is convenient for those who are busy during the weekdays. This flexibility was highly appreciated by customers who wanted to get their nails done at short notice or on weekends.
3. Skillful nail technicians: Several customers praised the nail technicians' exceptional skills and the quality of their work. They were impressed by how their nails turned out and mentioned that the technicians went above and beyond their expectations. The attention to detail and the ability to remove previous nail polish effectively were also highlighted by customers.
4. Reasonable pricing: Many customers found the prices at Victoria Nails to be reasonable compared to other local nail salons. They mentioned that the cost for services, such as dip manicures and acrylic nail removal, were affordable and offered good value for money.
5. Thorough pedicures: Customers commended Victoria Nails for providing thorough pedicures. Unlike other places that rush through the service, this salon dedicated the necessary time to ensure a high-quality job. This attention to detail left customers feeling satisfied with their pedicures.
Weaknesses: 1. Unprofessional behavior: One customer had a negative experience when a salon worker openly discussed their appointment status in front of other patrons. This behavior was considered unprofessional and made the customer feel uncomfortable. Additionally, another customer mentioned that the salon appeared dated and had a bad smell, giving off a negative impression.
2. Inconsistent experiences: While the majority of customers had positive experiences and praised the skills of the nail technicians, one customer mentioned having their worst salon experience at Victoria Nails. The inconsistency in experiences raises a concern regarding the overall quality and consistency of service provided at the salon.
In conclusion, Victoria Nails has various strengths that make it an attractive choice for customers. Their customer service, flexibility, skilled nail technicians, and reasonable pricing were frequently praised. However, there were some weaknesses highlighted, such as unprofessional behavior and potential inconsistencies in service quality. These aspects should be addressed to maintain and improve customer satisfaction.


Best PlaceJuice Reviews

It was a really great time! Everyone was very sweet, the man who did my nails did a wonderful job and I’m very appreciative they could get my nails in at such short notice. My nails are shaped how I wanted and they asked to cut my nails first! I will definitely go back <3
This was my first time coming here and now they have a new regular customer! It’s open sundays, take appointments or walk ins,very inviting atmosphere and the staff was all so friendly and accommodating. Le made my nails look exactly how I wanted them.
Wonderful, Le did such an amazing job, above and beyond what I was looking for!
Probably had my worse salon experience ever here. I stopped in (walk in) and there was a woman and her mother waiting. After waiting around in the salon for about 5 minutes, one of the workers comes up to the other patrons, points to me, and asks the other patrons if I had an appointment. How should they know? Not to mention how unprofessional to point to another patron and talk about them in front of other patrons as if I’m not there. The salon was terribly dated and smelled horrible so I think I saved myself a trip.
The real Magic Mike works here!!! Thank you for getting my nails right!!! He listened, paid attention to detail… got whatever I had on my nails off… drill soak drill soak.. repeat… didn’t yell at me when I used soap 3 seconds after he asked me not to use soap!! THANK YOU Mike!
My nail tech was super sweet and my appointment was right on schedule. She did a great job with my dip manicure and shaped my nails exactly how I wanted them. Plus their prices are reasonable compared to a few other local shops. (To remove my old dip and do a new set it was $45)
I’m a happy customer ???? they removed my acrylic nails, manicure and new gel polish for $54
They do a great job!! I've been to other places that get you in and out as quickly as possible and thus don't do a thorough job. I have had different staff members at Victoria for pedicures and they each took the time to do a wonderful job.

Victoria Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location