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First Nails

+1 707-263-4430
363 Lakeport Blvd, Lakeport, CA 95453 United States of America
Open Today: Closed

Best PlaceJuice Reviews

I get my lashes done by Kim… she does a great job and I think they’re better than ones I’ve had done at more expensive salons. Plus she’s so friendly and fast, too! I also get manicures and pedicures here… everyone does such a good job. They do great nail art. Kim has done several cute designs for me. Most recently I was heading to a 49er game and Kathy did a great design! I’d recommend this salon to anyone. The only thing I would change is that they don’t take appointments so you might have to wait, although they do have plenty of staff!
OPEN Reviews (49)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About First Nails

First Nails place, based on the comments provided, has both strengths and weaknesses. Let us analyze them below.
Strengths: 1. Skillful and Friendly Staff: Many comments mention the staff being skilled in the services they provide. Kim, in particular, received praise for her work on lashes and nail art. The staff is also described as friendly and welcoming, making customers feel comfortable. This indicates that the employees are dedicated to delivering high-quality service.
2. Affordable Prices: One comment mentions that First Nails place is better than more expensive salons, indicating that their prices are reasonable. This affordability makes the salon accessible to a wider range of customers who may not want to spend excessive amounts on beauty treatments.
3. Convenient Location: The salon seems to be located in a convenient location since one customer drives a significant distance to come here. This suggests that the salon is easily accessible for customers from neighboring areas, adding to its strengths.
4. No Appointment Needed: One comment mentions that appointments are not required, which can be seen as a convenience for customers who prefer flexibility in scheduling. This feature allows customers to drop in whenever they desire.
5. Cleanliness: A review states that the store was clean, reflecting positively on the salon's hygiene practices. This is crucial for customers when choosing a salon.
6. Variety of Services: Customers appreciate that First Nails place offers a range of services, including manicures, pedicures, and lash extensions. This variety adds to the strengths of the salon as customers can have multiple beauty needs addressed in one place.
Weaknesses: 1. Waiting Time: One review mentions that the salon does not take appointments, leading to potential wait times. While the comment acknowledges that there are plenty of staff members, this could still be a drawback for customers who prefer to have a fixed appointment time to avoid waiting.
2. Inconsistent Quality: While some customers had positive experiences with the services provided, others experienced issues. One customer complained about the nail technician being too fast, resulting in cuticles being damaged and no post-treatment care provided. Another customer mentioned that their gel fill resulted in clumps of gel being left under their nails. Inconsistent quality can be a weakness for the salon as it may deter potential customers who prioritize consistent and satisfactory results.
3. Lack of Attention to Detail: The comment regarding the older male technician not sitting down while performing the manicure and leaving strings of polish on the nails reflects a lack of attention to detail. This behavior can affect the overall customer experience and satisfaction.
4. Higher Prices: One customer mentions that First Nails place is more expensive compared to other salons. Higher prices may deter price-sensitive customers from choosing this salon, especially if they can find similar services for a lower price elsewhere.
In conclusion, First Nails place exhibits strengths in terms of skilled and friendly staff, affordable prices, convenient location, cleanliness, variety of services, and not requiring appointments. However, weaknesses include potential waiting times, inconsistent quality, lack of attention to detail, and higher prices compared to competitors. It is essential for the salon to address these weaknesses to attract and retain more customers in the long run.


Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

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Location